Frequently Asked Questions
Q.What forms of payment do you accept?
A.All forms of payment are made electronically, and we accept the following forms of payment: Visa, Mastercard, American Express and Discover. We unfortunately do not take cash or checks.
Q.What happens if I exceed the weight limit of the dumpster?
A.At We Dump It, we strongly believe in fairness and transparency. Our pricing model is built on a ‘pay for what you use’ principle. If your load exceeds the dumpster’s weight limit, you won’t be charged a flat overage fee. Instead, you’ll only pay the additional cost for the extra weight based on the rates provided.
Q. Are your services available on weekends?
A.Yes, we strive to accommodate to the customers’ preferred schedule, that's why we offer renting a dumpster, as well as deliveries and pickups seven days a week.
Q.Do I need to be present during the dumpster delivery or pick-up?
A.Yes. It’s We Dump It's Policy for an adult to be present when we deliver your dumpsters. Before renting a dumpster with us, please make sure to coordinate and to have an adult present during time of delivery.
Q.What is the ideal dumpster size for a residential cleanout?
A.The ideal dumpster size for a residential clean-out depends on the volume of waste. A 10-yard, 15-yard or 20-yard dumpster is usually sufficient for most home projects.
Q.Is there a time limit for residential dumpster rentals?
A.There is no time limit for renting a dumpster. The rental cost covers the first 7 days, ensuring you have ample time for your disposal needs. After the initial period, a nominal fee of just $39 is applied for each additional day. This flexibility allows you to keep the dumpster for as long as your project requires.
Q.Can I move the dumpster once it's placed?
A.We have a very strict safety policy against moving, pushing, lifting, pulling or altering the state of the dumpster after it is placed for any reason. Violators will be charged a $1,000 fine. If you need to have your dumpster(s) moved, please call us.
Q.Are there any specific rental terms for contractors?
A.The rental terms for contractors are flexible and can be tailored to the specific needs and duration of the project.
Q.How do I go about renting a dumpster with Same Day Dumpsters?
A.You can easily go about renting a dumpster with us either through our online booking system or by giving us a call. Our friendly customer service team will guide you through the process and help you select the right dumpster for your needs.